Which role is trained as a GSR and maintains the crafting department?

Which role is trained as a GSR and maintains the crafting department?

• A. Baker
• B. Customer Service Rep
• C. Supervisor
• D. Crafter

Answer: (D)

The Crafter is the team member who works in the crafting area, handling cake assembly, decorating, and keeping orders finished to standard. Being trained as a GSR (Guest Service Representative) means they’re equipped to provide friendly guest service while in the crafting space, taking notes on special requests and keeping guests informed about progress. This combination is what keeps the crafting department running smoothly, balancing production with service. The baker focuses on baking, the supervisor oversees overall operations, and the customer service rep handles front‑of‑house guest interactions. So the Crafter is the role trained as a GSR and responsible for maintaining the crafting department.

The Crafter is the team member who works in the crafting area, handling cake assembly, decorating, and keeping orders finished to standard. Being trained as a GSR (Guest Service Representative) means they’re equipped to provide friendly guest service while in the crafting space, taking notes on special requests and keeping guests informed about progress. This combination is what keeps the crafting department running smoothly, balancing production with service. The baker focuses on baking, the supervisor oversees overall operations, and the customer service rep handles front‑of‑house guest interactions. So the Crafter is the role trained as a GSR and responsible for maintaining the crafting department.